Frequently Asked Questions
Your guide to vintage tech and modern upgrades.
What is the condition of your vintage electronics?
We specialize in refurbished and 'new old stock' items. Each product undergoes a rigorous multi-point inspection and testing process to ensure full functionality unless otherwise stated in the description.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
What is your return policy for refurbished items?
We offer a 30-day return policy for most items. If your device arrives defective or not as described, we will provide a full refund or a replacement. Items must be returned in their original condition.
Are batteries included with portable devices?
Most of our portable electronics, such as vintage iPods, come with brand new high-capacity batteries pre-installed to ensure your device lasts longer than the original factory specifications.
Can I request custom modifications for my order?
Absolutely. We offer various flash storage upgrades and custom housing options for many of our electronic devices. Please contact our support team or check the product customization options on the listing page.
How do I track my order?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.