Returns & Exchanges
At Elite Obsolete Electronics, we stand by our refurbished and vintage components with a 30-day satisfaction guarantee. If your device or part is defective or doesn't meet your expectations, we offer a streamlined return process for all our customers.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack the electronics in their original anti-static bags and protective padding to ensure no damage occurs during transit back to our facility.
- 3.Shipping Labels
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 business days of authorization.
- 4.Inspection and Refund
Once our technicians verify the item's condition and serial number, your refund or exchange will be processed to your original payment method within 3-5 business days.